Agents that take action — book meetings, file tickets, run a research loop, qualify a lead, draft a proposal. Built grounded, observable, and safe, with humans in the loop where it matters.
In production, agents face messy data, broken APIs, unclear instructions, and adversarial users. The work is not just prompting. It is grounding, observability, permissions, retries, and clear rules for when a human needs to approve the next step.
We build agents the way we build any production system — with specs, tests, observability, and guardrails. We use the modern AI SDK and tool-calling primitives, ground agents on your real data, and put humans in the loop on actions that matter.
An agent that researches accounts, drafts personalized outreach, and lets a human approve before sending.
An agent that drafts responses, runs simple actions (refunds, password resets), and escalates the rest.
Agents that run recurring ops jobs — onboarding new vendors, generating weekly reports, syncing tools.
Domain-specific research agents for legal, finance, recruiting, or competitive intelligence.
What the agent does, what it does not do, what 'good' looks like, and what failure modes are unacceptable.
We wire up the tools, the data sources, and the retrieval layer. Tools first, prompts second.
Real eval set, traces, regression checks. We tune until the agent is boring — boring is good.
Approval gates on consequential actions. Auto-execution earned over time, per category, on evidence.
Examples of workflows this service can cover. The final build depends on your tools, data, and approval process.
A grounded support agent that answers from your own docs, tickets, and product.
View pattern →One search box across your entire company. Answers, with sources.
View pattern →Turn messy prospect notes into fit score, signals, and a next step.
View pattern →Looking for the full library? Browse all Ideaplexa Products.
Tell us about the workflow, the product, or the problem. We will tell you, on a short call, whether Ideaplexa is the right team to ship it — and if not, who is.