A grounded support agent that answers from your own docs, tickets, and product.
A retrieval-augmented agent that resolves repetitive tickets, drafts replies for complex ones, and shows what customers ask most often.
What this label means: A proven pattern we can rebuild around your workflow.
Most support bots are either too generic to be trusted or too rigid to be useful. Answers must be grounded in real product behavior, not invented.
Index help center, runbooks, past tickets, changelogs, and product schema.
Every response links back to the source. If grounding is weak, the agent escalates.
Defaults to draft mode for human approval. Auto-send unlocks per topic once accuracy is proven.
Resolved threads feed back into the index so the agent stays current with the product.
We can build a version of this around your workflow.
Agents that take action — book meetings, file tickets, run a research loop, qualify a lead, draft a proposal. Built grounded, observable, and safe, with humans in the loop where it matters.
Read service →We connect AI to HubSpot, Salesforce, Notion, Slack, Google Workspace, your ERP, or your custom internal app. Then we automate the repetitive parts around them: triage, extraction, drafting, routing, reporting, and follow-up.
Read service →Triage, classification, drafting, summarization, data extraction, routing, follow-up. The unglamorous work that eats your team's day. We automate it with AI plus humans where it matters.
Read service →Tell us your tools and workflow. We will scope the Ideaplexa-built version: timeline, integrations, cost, and what stays a human decision.